Consett Car Hire Privacy Policy

Data We Gather

We gather and handle various types of personal information, including:

Using Your Information

We utilize your personal information for these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and administration of your car rental bookings and contracts. Your identity will be verified to confirm you meet our rental criteria. We assist with the procedures for picking up and returning vehicles. Payments, along with any deposits and charges, are processed securely.
• Customer Communication for Service Delivery and Support:
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you about any modifications to our services or policies.
• Marketing Consent and Legitimate Interest in Consett:
  • We may send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement (Legitimate Interest):
  • Assessing website interactions to refine user experience and functionality. Performing research to improve our vehicle selection and service offerings in Consett.
• Compliance with Local Regulations:
  • Adhering to local laws and regulations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange Policy

Sharing Your Information

• Local Service Providers: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all committed to safeguarding your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This encompasses encryption, access controls, secure servers, and ongoing security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Storage Policy

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data varies based on the type of information and the specific context in which it was processed.

Your Rights in Consett

Your Rights Under UK Data Protection Law

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us below to exercise your rights.

Cookies and Tracking Policy

Our website utilizes cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences using your browser settings, allowing you to control how we collect and use information during your visits.

Policy Changes

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any revisions will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: